Privacy Policy
Pear Pixels Packaging is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.
Information Collection
Pear Pixels Packaging is the sole owner of the information collected on our website. We collect information from our users at several different points on our website to ensure a seamless service experience.
Data Protection & SMS Consent
We do not share any individual’s consent to receive SMS from Pear Pixels Packaging with third parties. Furthermore, we do not share phone numbers for SMS purposes or affiliate marketing. Your communication preferences remain strictly confidential.
Registration
In order to use certain features of Pear Pixels Packaging, a user must first complete a registration form. During registration, a user is required to provide a name and email address. We use this information to contact the user about our services even if they have not yet placed an order.
Order Processing
We request specific information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fulfill customer orders. If we encounter issues processing an order, this information is used to contact the user.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies, which are small text files stored on your hard drive for an extended period. These are used to uniquely identify users, associate user files with specific orders, and enable the shopping basket functionality. Our site cannot be used effectively if cookies are disabled.
Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. This data is used to analyze trends and administer the site in the aggregate. This data is not linked to personally identifiable information.
Communications from the Site
- Special Offers and Updates: Established members will occasionally receive information on products, services, and special deals. Out of respect for your privacy, we offer the option to opt-out of these communications.
- Newsletter: Customers are automatically subscribed to our newsletter. If you do not wish to receive these, you may opt-out at any time.
- Customer Service: We communicate with users on a regular basis to provide requested services. Our production and support teams use email and phone information to discuss issues relating to in-process orders.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.
Security
Our website takes every precaution to protect our users’ information. When users submit sensitive information via the website, it is protected both online and offline.
- Online: Sensitive information (such as credit card numbers) is encrypted and protected with SSL—the best encryption software in the industry.
- Offline: All user information is restricted within our offices. Only employees who need the information to perform a specific task (e.g., a billing clerk or customer service representative) are granted access to personally identifiable information. Our servers are housed in a high-security environment.
Choice/Opt-out
Users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site. If you no longer wish to receive promotional communications, you may opt-out by replying with “Unsubscribe” in the subject line or by emailing us at sales@pearpixelspackaging.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and the homepage so our users are always aware of what information we collect and how we use it.
Contact Details:
- Email: sales@pearpixelspackaging.com
- Phone: (209) 340-9025
